Dealer(holdings)
One central platform for all your branches. Uniform insight, streamlined processes and better cooperation within your dealer holding company
Why dealer holding companies choose VWE
Managing multiple sites presents many challenges. Each location has its own processes, systems and customer data, making it difficult to have one clear overview. In addition, brand standards need to be followed and you want uniform customer experience and reporting across all branches.
With VWE's platform, you bring all data and processes together in one place. You have real-time insight into your stock, leads and performance per branch and can manage centrally. This allows you to work more efficiently, prevent errors and offer customers a uniform experience - wherever they end up within your holding company.
Discover the products that perfectly match your company and ambitions. This way, you immediately opt for solutions that strengthen your daily processes and increase your professionalism. Build a solid foundation for growth right from the start.
Discover the products that suit your business
The challenges of
dealer holdings
Dealer holdings want to operate efficiently while meeting brand standards and customer expectations. But managing multiple locations brings complex challenges.
These are the most common:
How we help you
With VWE, you manage all branches from a single platform. You have one central place for stock, leads and customer data and can easily secure brand standards. Thanks to automatic links with RDW, advertising platforms and accounting systems, you work faster and with fewer errors.
Real-time dashboards provide insight into performance per branch, allowing you to make targeted management and decisions based on up-to-date data. This way, you create uniformity, efficiency and a better customer experience throughout the organisation.
Get in touch with us
Car company
I want to sign up as a customer. How do I do that?
This can be done via this page. In the application form, you can specify exactly which services you want to use.
I get the error message ‘no or invalid certificate offered’ or ‘The page requires a client certificate’ when logging in to MijnVWE. What should I do?
You do not have an RDW certificate installed on the device you are using. Or you may be using a revoked or expired RDW certificate. Only the last RDW certificate issued is valid. Some things you can try:
- Install the certificate on the device you want to use
- Check whether the certificate is still valid. A certificate is valid for a maximum of 2 years. The RDW sends a new certificate several weeks in advance.
- Have you had an RDW/CVK number change? Take Contact on with the KCC.
Before trying to log in to My VWE again, it is STRONGLY recommended that you close ALL your browser screens first and then try again.
Need help with certificate issues? Use the manual or take Contact on with the KCC.
I want to cancel my acount with VWE. Where can I do this?
Cancelling your account or (one or more) services can be done via www.vwe.nl/opzeggen. Please note the notice period as stated in the General terms and conditions.
We would naturally prefer to keep you as a customer. If there's anything bothering you, our customer service is at your disposal. Please get in touch. Contact up!
How to calculate VAT when a business owner resells a used motor vehicle?
When selling both a new and used motor vehicle, BPM is considered a continuous item for VAT purposes. VAT is therefore never charged on the BPM. Therefore, to determine the amount of VAT to be charged on the sale of a used motor vehicle by an entrepreneur, the residual BPM (residual BPM) must be lifted from the sale price.
This residual BPM is calculated by deducting from the originally paid BPM the depreciation percentage BPM belonging to the used motor vehicle from the depreciation table (up to a maximum of 90%). The remaining part of the BPM may be deducted from the allowance to calculate the VAT due. If the residual BPM is higher than the selling price of the used motor vehicle, then no VAT will take place.
How much residual BPM is there on this vehicle?
Can an export transaction be undone?
Yes, an export transaction can be reversed within two weeks or six weeks. Depending on what kind of export transaction it was. Take Contact on with the KCC.
How can I sell a vehicle to a foreign buyer without BPM?
There are several criteria for selling without BPM:
- The vehicle must be exported to a country within the EEA (EU, Norway, Iceland and Liechtenstein);
- The vehicle must have been imported into the Netherlands on or after 16 October 2006 (either new or used is accepted);
- BPM must have been paid on the vehicle.
Take Contact on with the KCC.
How can VWE help me list the numbers of MOTs that have been turned?
We often lack the time to list the numbers of MOTs after a busy day. VWE helps with this! When you sign off the MOT via VWE, we include the MOT Statistics. You then receive a monthly overview in table and graph form of the number of MOTs per inspector. Both on the main lines (a monthly overview of the current and previous year) and at a detailed level (rejection percentage per inspector), you keep an overview for managing workshop performance.
You can find these statistics on My VWE under the Statistics dashboard.
When can I reach Autotrust if I have specific questions about a policy or product?
Autotrust can be reached Monday to Friday from 08:30 - 17:00. You can contact them by phone: 0592-340018 or by e-mail:Â info@autotrust.nl
Are there additional charges for taking out a policy for an import vehicle?
No, there are no additional charges. However, the vehicle must have a full and correct service history. The odometer reading must also be correct. A provisional premium calculation can be made based on the Dutch registration number of a similar vehicle of the same age.
Does an excess period apply?
Yes, for the first 15 days after the warranty takes effect, the dealership is responsible for the vehicle itself and no claim can be made to Autotrust.
When is a My Car Coach inspection mandatory?
Any vehicle covered by the Luxury & Performance Guarantee must be inspected by My Car Coach beforehand. In addition, there are some brands that are ticked by Autotrust as ‘high-risk’ and therefore also require a pre-inspection. The most common vehicles covered by this are BMW`s with an N20B20 engine. If you have any doubts or questions, contact Autotrust via telephone number 0592-340018 or via info@autotrust.nl
What does the notification look like with a pre-mandatory inspection?
nif a pre-inspection is mandatory, you will see the screen and message below:
