When can I pick up my vehicle?
The winning vehicle will be automatically released once payment has been received (credited to the bank account) and the vehicle documents are ready. You will receive a collection notification by email, which you can present at the storage location. This location is stated on the collection notification. We endeavour to keep the turnaround time as short as possible. For domestic transactions, the vehicle will be delivered to the known business address within 5 working days, so you will not need to collect it yourself.
Can my vehicle documents be sent?
Yes, this is possible. For the possibilities and current rates, please contact the Remarketing department on 0031-88937050 or remarketing@vwe.nl.
What transaction processing time can I expect for my vehicle?
We always strive for the shortest possible transaction processing time.
- NL -> EU/NON EU (export from the Netherlands) = ready for pickup within an average of 5 working days.
- EU -> Netherlands (import into the Netherlands) = ready for collection, on average, within 10 working days.
- (Nationaal verkopen in Nederland) = Gemiddeld binnen 5 werkdagen aan huis afgeleverd.