Universal car company
All brands, one platform: convenience for universal car dealers.
Manage inventory, administration and marketing effortlessly in one place
Why universal car companies choose VWE
As a universal car company, you work with different brands, diverse customers and often multiple sales channels. This makes managing stock, administration and marketing complex. You want to work efficiently and appear professional, without wasting time on double entry or error-prone processes.
With VWE, you bundle all your processes in one platform: from stock management and licence plate registration to links with advertising platforms and a professional website. This allows you to keep an overview and save time, while offering your customers a better experience.
Discover the products that perfectly match your company and ambitions. This way, you immediately opt for solutions that strengthen your daily processes and increase your professionalism. Build a solid foundation for growth right from the start.
Discover the products that suit your business
The challenges of a universal car dealership
Universal car companies have a lot on their plate at once: multiple brands, different sales channels and ever-increasing customer expectations. This makes working efficiently and keeping an overview difficult.
These are the most common challenges:
How we help you
With our platform, you have all processes in one place. You easily manage multi-brand stock, carry out licence plate registrations automatically and link your data directly to advertising platforms and accounting systems. Customer data and vehicle history are also always up-to-date.
Thanks to real-time reports, you can immediately see how your business is performing and where you can improve. This way, you work more efficiently, reduce errors and can fully focus on customers and sales.
Contact us
Car company
I want to sign up as a customer. How do I do that?
This can be done via this page. In the application form, you can specify exactly which services you want to use.
I get the error message ‘no or invalid certificate offered’ or ‘The page requires a client certificate’ when logging in to MijnVWE. What should I do?
You do not have an RDW certificate installed on the device you are using. Or you may be using a revoked or expired RDW certificate. Only the last RDW certificate issued is valid. Some things you can try:
- Install the certificate on the device you want to use
- Check whether the certificate is still valid. A certificate is valid for a maximum of 2 years. The RDW sends a new certificate several weeks in advance.
- Have you had an RDW/CVK number change? Take Contact on with the KCC.
Before trying to log in to My VWE again, it is STRONGLY recommended that you close ALL your browser screens first and then try again.
Need help with certificate issues? Use the manual or take Contact on with the KCC.
I want to cancel my acount with VWE. Where can I do this?
Cancelling your account or (one or more) services can be done via www.vwe.nl/opzeggen. Please note the notice period as stated in the General terms and conditions.
We would naturally prefer to keep you as a customer. If there's anything bothering you, our customer service is at your disposal. Please get in touch. Contact up!
How to calculate VAT when a business owner resells a used motor vehicle?
When selling both a new and used motor vehicle, BPM is considered a continuous item for VAT purposes. VAT is therefore never charged on the BPM. Therefore, to determine the amount of VAT to be charged on the sale of a used motor vehicle by an entrepreneur, the residual BPM (residual BPM) must be lifted from the sale price.
This residual BPM is calculated by deducting from the originally paid BPM the depreciation percentage BPM belonging to the used motor vehicle from the depreciation table (up to a maximum of 90%). The remaining part of the BPM may be deducted from the allowance to calculate the VAT due. If the residual BPM is higher than the selling price of the used motor vehicle, then no VAT will take place.
How much residual BPM is there on this vehicle?
Can an export transaction be undone?
Yes, an export transaction can be reversed within two weeks or six weeks. Depending on what kind of export transaction it was. Take Contact on with the KCC.
How can I sell a vehicle to a foreign buyer without BPM?
There are several criteria for selling without BPM:
- The vehicle must be exported to a country within the EEA (EU, Norway, Iceland and Liechtenstein);
- The vehicle must have been imported into the Netherlands on or after 16 October 2006 (either new or used is accepted);
- BPM must have been paid on the vehicle.
Take Contact on with the KCC.
How can VWE help me list the numbers of MOTs that have been turned?
We often lack the time to list the numbers of MOTs after a busy day. VWE helps with this! When you sign off the MOT via VWE, we include the MOT Statistics. You then receive a monthly overview in table and graph form of the number of MOTs per inspector. Both on the main lines (a monthly overview of the current and previous year) and at a detailed level (rejection percentage per inspector), you keep an overview for managing workshop performance.
You can find these statistics on My VWE under the Statistics dashboard.
When can I reach Autotrust if I have specific questions about a policy or product?
Autotrust can be reached Monday to Friday from 08:30 - 17:00. You can contact them by phone: 0592-340018 or by e-mail:Â info@autotrust.nl
Are there additional charges for taking out a policy for an import vehicle?
No, there are no additional charges. However, the vehicle must have a full and correct service history. The odometer reading must also be correct. A provisional premium calculation can be made based on the Dutch registration number of a similar vehicle of the same age.
Does an excess period apply?
Yes, for the first 15 days after the warranty takes effect, the dealership is responsible for the vehicle itself and no claim can be made to Autotrust.
When is a My Car Coach inspection mandatory?
Any vehicle covered by the Luxury & Performance Guarantee must be inspected by My Car Coach beforehand. In addition, there are some brands that are ticked by Autotrust as ‘high-risk’ and therefore also require a pre-inspection. The most common vehicles covered by this are BMW`s with an N20B20 engine. If you have any doubts or questions, contact Autotrust via telephone number 0592-340018 or via info@autotrust.nl
What does the notification look like with a pre-mandatory inspection?
nif a pre-inspection is mandatory, you will see the screen and message below:
